From persistence rates to distance learning outcomes, from student engagement to institutional effectiveness measures, from developmental success to student outcomes, the National Community College Benchmark Project (NCCBP) offers 150+ credit benchmarks that matter most to community colleges.

A proven and relevant yardstick to measure performance, created by community colleges for community colleges.

Since 2004 and with the participation of more than half the community colleges in the United States, we have fine-tuned these benchmarks to reflect national best practices and help community colleges measure their performance against their peer groups—all with the end goals to improve efficiency, institutional effectiveness, and student outcomes.


NCCBP members can create national, regional, and peer comparison reports based on the following normed benchmarks:

Completion & Transfer for Full-Time and Part-Time Students

  • Certificate and degree completion rates
  • Transfer rates
  • Performance at transfer institutions

Retention & Persistence

  • College-level course retention and success rates
  • Developmental course retention and success rates
  • Fall-spring and fall-fall persistence rates

Student Performance

  • Success rates in core academic skill areas
  • Developmental student success in first college-level courses
  • Institution-wide grade information
  • Distance learning outcomes
  • Distance learning sections and grade distributions

Satisfaction and Engagement

  • Noel-Levitz, CCSSE, and ACT student satisfaction and engagement ratings
  • Educational goal attainment

Job Market

  • Career program completers' employment status
  • Employer ratings
  • Business and Industry productivity

Other Institutional Effectiveness Metrics

  • Average credit section size
  • Cost per credit hour and FTE student
  • High school graduate enrollment rates
  • Human resources statistics
  • Instructional faculty load
  • Market penetration rates
  • Minority participation rates
  • Student/faculty ratio
  • Student/student services staff ratio
  • Training expenditures per employee