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From enrollment to retention rates, from staffing to student satisfaction, from revenues and expenditures to ROI, the National Community College Benchmark Project (NCCBP) offers nearly 100 non-credit benchmarks that matter most to community colleges.

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Offers consistent measures to express continuing education productivity and successes to internal and external stakeholders.

The Non-Credit Education and Workforce Training Benchmark Project provides a set of nearly 100 different benchmarks for non-credit workforce education activities.  The benchmarks were created with input from over 20 community colleges across the country as part of a national initiative to collect standardized information from community college continuing education divisions. Additionally, they provide college presidents and continuing education administrators with benchmarks to support strategic planning and cost & revenue analysis.

Members receive reports with benchmarks in the following categories:

 

Enrollment

  • Students Served
  • Corporate Clients Served

Retention

  • Students
  • Returning Clients

Satisfaction

  • Student
  • Client

Course Cancellation Rates

 

Financial Data

  • Revenue
  • Expenditures
  • Revenue Base
  • Return on Investment (ROI)

Staffing

  • Full-time
  • Part-time
  • Independent contractors

Industry-recognized credentialing

 

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