Workforce Training & Continuing Education Benchmarks
From enrollment to retention rates, from staffing to student satisfaction, from revenues and expenditures to ROI, the National Community College Benchmark Project (NCCBP) offers nearly 100 workforce training and continuing education benchmarks that matter most to community colleges.
The Workforce Training and Continuing Education Benchmarks module provides a set of nearly 100 different benchmarks for workforce education activities. The benchmarks were created with input from over 20 community colleges across the country as part of a national initiative to collect standardized information from community college workforce education and continuing education divisions. Additionally, they provide college presidents and continuing education administrators with benchmarks to support strategic planning and cost & revenue analysis.
Members receive reports with benchmarks in the following categories:
Enrollment
- Students Served
- Corporate Clients Served
Retention
- Students
- Returning Clients
Satisfaction
- Student
- Client
Course Cancellation Rates
Financial Data
- Revenue
- Expenditures
- Revenue Base
- Return on Investment (ROI)
Staffing
- Full-time
- Part-time
- Independent contractors
Industry-recognized credentialing
