From enrollment to retention rates, from staffing to student satisfaction, from revenues and expenditures to ROI, the National Community College Benchmark Project (NCCBP) offers nearly 100 non-credit benchmarks that matter most to community colleges.

Offers consistent measures to express continuing education productivity and successes to internal and external stakeholders.

College Library

The Non-Credit Education and Workforce Training Benchmark Project provides a set of nearly 100 different benchmarks for non-credit workforce education activities.  The benchmarks were created with input from over 20 community colleges across the country as part of a national initiative to collect standardized information from community college continuing education divisions. Additionally, they provide college presidents and continuing education administrators with benchmarks to support strategic planning and cost & revenue analysis.

Members receive reports with benchmarks in the following categories:



  • Students Served
  • Corporate Clients Served


  • Students
  • Returning Clients


  • Student
  • Client

Course Cancellation Rates


Financial Data

  • Revenue
  • Expenditures
  • Revenue Base
  • Return on Investment (ROI)


  • Full-time
  • Part-time
  • Independent contractors

Industry-recognized credentialing